How is our office operating during the COVID-19 pandemic?
When will you be open for non-urgent visits?
Yes, we will be open by appointment only. Over the last 2 ½ months, our patients have had to cancel and reschedule many appointments. Please bear with us as we are rescheduling many appointments and we thank you for your patience. Please note that appointments will be managed to allow for social distancing between patients. This might mean you are offered fewer options for scheduling your appointment to ensure everyone’s safety. We appreciate your understanding.
Do I have to wear a mask at my appointment?
Yes, masks must always be worn by all persons for the entire visit. We will have you remove your mask for your procedure only. The CDC and Prevention also recommends people over age 2 wear cloth face masks when outside their homes. We understand this may be difficult for younger children and will consider that when you visit us.
Can I wait in my car for the appointment to start?
Yes, you can text us when you arrive (we allow only one person in our reception/waiting area). Please note that we only see one patient at a time.
Will both parents/guardians be allowed to the appointment?
We ask that only one parent, guardian or caregiver join the patient at their appointment. Please call our office to make special arrangements if needed.
What do I do if I test positive for COVID-19 a few days after my appointment?
Because the incubation period can be a few days, it’s important you call our office to let us know immediately. Then stay home and call your physician for advice.
Does your practice have the necessary protective wear to start seeing patients?
Yes, to ensure the safety of our team and patients we are strictly following state and federal guidelines about Personal Protective Equipment (PPE) requirements and would not see patients unless we have the proper equipment.
Why am I getting a call when I have already confirmed my appointment online or via text?
New CDA/ADA guidelines require us to call patients at least 48 hours to answer a COVID-19 Patient Screening Questionnaire. Patients will then again be asked to answer the same questionnaire at the time of their appointment.
Dr. Nguyen will not be seeing any patients with Covid-19 symptoms such as dry cough, fever, running nose, etc. and will ask the patient to postpone any scheduled appointments.
*IMPORTANT NOTICE* Please visit this link to complete the Covid-19 Patient Screening form prior to your appointment.
Thank you for your patience going through the new protection and prevention guidelines. We look forward to seeing you healthy and protected.